Zero Defects Concept is Wrong Approach Unless You Use Poka ...
Apr 04, 2007· Zero Defects Concept is Wrong Approach Unless You Use Poka-Yoke. There is wisdom in the definition of Six Sigma, which is 3.4 defects per one million opportunities (DPMO), allowing for a 1.5 Sigma shift. But, some companies subscribe to sloganeering such as "Zero Defects". Indeed, there should be processes where we get as close as possible ...